All payments on our website are made through PayPal. PayPal is a well known checkout service that allows a user to pay by credit card, debit card, bank account, money transfer and other ways.

In case we do not deliver your Airtime, a user can contact our customer service at support@sendairtime.com and if that does not work a complaint can be filed with PayPal and a refund will be granted.

Since we use PayPal, all payment information is handled independent of us; we do not receive any payment information such as credit card numbers, bank account numbers or any other payment information used by PayPal.

Again here is a summary of why you should feel safe to shop with us:

1. All payments are through PayPal

2. We are not provided any financial information and hence do not obtain any details of your financial information.

3. Any names, emails and cell phone numbers input into our site are kept confidential and not provided to any 3rd parties.

4. If a voucher is not delivered a complaint can be filed with PayPal.

5. We are a legally incorporated company.

6. Our Engineers have taken the oath of Engineers ("The Ritual of the Calling of an Engineer") and hence are dedicated to integrity and ethical practices

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